Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the online shop?
Unless otherwise state, shipping and branding are included in the price of your product.
Which payment methods are accepted in the online shop?
We accept all major credit and debit cards when ordering online. If you need to discuss an alternative payment method, please contact us.
How long will shipping take?
Shipping may vary depending on the product, but in most cases, you should receive your order within 7 to 10 business days of your shipment date.
How secure is shopping in the Online Shop? Is my data protected?
Keeping your personal information safe is our top priority. Transmission of all data including credit card information and customer details is encrypted using the Internet-standard SSL (Secure Sockets Layer) protocol. We also use a secure payment gateway to process your order securely.
What exactly happens after ordering?
Once you have placed your order we may contact you to confirm branding information if you have not already submitted this information. Once this has been received we will begin processing your order.
Do I receive an invoice for my order?
You should receive an invoice via email for your order.
